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Facilitating Hospice Discussions: A Six-Step Roadmap


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Facilitating Hospice Discussions: A Six-Step Roadmap

Jennifer Shin MDCorresponding Author Contact Information, E-mail The Corresponding Author and David Casarett MD, MA   [Author vitae]

Received 28 December 2010; 

accepted 18 March 2011. 

Available online 10 May 2011.

Abstract

Hospice programs provide comprehensive, compassionate care to dying patients and their families. However, many patients do not enroll in hospice, and those who do generally receive hospice care only in the last weeks of life. Although patients and families rely on their physicians to discuss hospice, there is often inadequate communication between patients and physicians about end-of-life issues. We describe a Six-Step Roadmap for navigating discussions about hospice adapted from the SPIKES protocol for delivering bad news: setting up the discussion, assessing the patient’s perception, inviting a patient to discuss individual goals and needs, sharing knowledge, empathizing with the patient’s emotions, and summarizing and strategizing the next steps.

Article Outline

Case
Introduction
When Is a Hospice Discussion Appropriate?
A Six-Step Roadmap

Step 1: Set Up the Discussion About Hospice

Step 2: Assess the Patient's Perception

Step 3: Invite the Patient to Discuss Goals of Care and Needs for Care

Step 4: Share Knowledge

Step 5: Empathize With the Patient's Emotion

Step 6: Summarize the Discussion and Strategize Next Steps

Conclusion
References
Vitae

Case

Mr. C is a 54-year-old man with metastatic lung adenocarcinoma who presented 1 year ago with multiple lung nodules and hepatic metastases. His tumor responded to initial treatment with four cycles of carboplatin and pemetrexed, and he was treated with maintenance pemetrexed for 5 months before his liver lesions progressed. Despite treatment with docetaxel and then erlotinib, his liver and lung tumors progressed rapidly. He has lost 10 pounds in the last few weeks and is now so fatigued that he spends most of his day resting in his recliner. He has been admitted to the hospital twice in the last month for worsening dyspnea in the setting of progressive pulmonary metastases.

Introduction

Hospice programs provide high-quality, compassionate care to dying patients and their families through an interdisciplinary team specializing in pain and symptom management.[1] and [2] These patients also receive medications and supplies, durable medical equipment, and home health aide services. Patients and their families receive support from a chaplain, social worker, physician, nurse, and volunteer. Families are offered bereavement services for at least 13 months following the patient's death (Table 1).3




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